Factory-trained ActronAir dealer

ActronAir ducted air conditioning, installed and supported in the Macedon Ranges

Our premium ducted recommendation. ActronAir Advance with NEO controls is our flagship whole-home heating and cooling solution: Australian designed and built, zoned room by room, and installed by our own in-house team.

Prefer to talk? 1300 369 400

  • Factory-trained dealer
  • Purchases directly from ActronAir
  • Installed by our own in-house team
ActronAir Advance outdoor unit, indoor fan coil and the NEO controller family shown together
ActronAir Advance outdoor unit, indoor fan coil and the NEO control family
Illustration of a modern two-storey home with an ActronAir Advance outdoor unit beside the garage
Advance outdoor unit beside the garage of a two-storey home

Why we recommend it

One of the most advanced residential ducted systems we offer

When a Macedon Ranges home needs whole-home heating and cooling done properly, ActronAir Advance is the system we reach for first. It is designed and built in Australia for Australian conditions, which matters on a Ranges morning that starts below zero and a January afternoon in the high thirties.

It is a variable-capacity system: rather than running flat out and switching off, it adjusts its output to what the house needs at that moment. Rooms hold their temperature, the outdoor unit runs quietly, and the system spends most of its life at part load, which is where it is most efficient.

We recommend it for larger family homes, for homes where different rooms are used at different times of day, and for gas to electric conversions where the ducted system has to do everything the gas heater did and cool the house as well.

How a whole-home system happens

Plays from YouTube with sound
ActronAir's own one-minute explainer of the Advance outdoor unit. Plays from YouTube when you press play.

The outdoor unit

Slim, quiet and built for the weather

The Advance outdoor unit is an upright cabinet with a small footprint, so it sits along a side passage or against a wall without dominating the garden. Sound levels are low enough that the position is decided by airflow and service access rather than by the neighbours.

ActronAir rates the Advance to keep heating in outdoor temperatures down to minus fifteen degrees and cooling in the low fifties, which covers every day the Ranges will throw at it. Sizing, pipe runs and the base or bracket are ours to get right, and they are part of every written quote.

  • Australian designed and built
  • Variable-capacity compressor: quiet, efficient part-load running
  • Rated for heating down to minus fifteen degrees outside
ActronAir Advance indoor fan coil unit, the part of the system that sits in the roof space
Advance indoor fan coil unit

In the roof space

The indoor unit, and the ductwork that decides the result

The indoor fan coil sits in the roof space and pushes conditioned air through insulated ducts to an outlet in each room. It is the part of the system nobody sees, and it is where two quotes for the same equipment can differ by thousands.

Every ActronAir ducted system we install gets new ductwork sized for the unit's airflow, a return air designed for the floor plan, outlets placed for even comfort, and a commissioning check of airflow at every outlet before we call it finished. That is the MRGA Standard, and the quote is built around it.

Read the MRGA Standard

NEO controls

Control that fits the way the house is lived in

NEO is the control family that runs an Advance system. A master controller on the wall, zone controllers and sensors in the rooms, and an app that puts all of it on your phone. We set it up around your household and show you how to use it before we leave.

The ActronAir NEO control family in black: master controller, zone controller, zone sensor, comfort stand and the NEO Connect app
  • ActronAir NEO master controller in black showing cool mode at 20 degrees

    NEO master controller

    The touchscreen on the wall. Temperature, mode, fan, zones and schedules from one place.

  • ActronAir NEO zone controller for a single room, showing the main bedroom at 21 degrees

    NEO zone controller

    A small wall controller in a room, so that room can be adjusted without walking to the hallway.

  • ActronAir NEO zone sensor, a small square wall sensor

    NEO zone sensor

    Reads the actual temperature in the room it is in, so the system responds to the room rather than the hallway.

  • ActronAir NEO Connect app shown on a phone and a tablet

    NEO Connect app

    The whole system from your phone, at home or on the way home.

NEO zone controllers, sensors and app are ActronAir products; we select the combination for your home and confirm it on the quote. NEO is the control for ActronAir ducted systems, not for wall-mounted splits, which use their own remote and the Easy Connect app.

ActronAir zoning graphic: a house plan with each room shown at its own temperature
Individual temperature control, zone by zone

Zoning

Individual room temperatures, not one setting for the whole house

A zoned ActronAir system lets each area run at its own temperature, or be switched off when nobody is in it. Bedrooms at eighteen overnight and the living room at twenty-one in the evening is the normal way to run the house, not a special mode.

ActronAir Advance supports up to eight zones. We design the zones around how you actually use the rooms, place the sensors where they read the room rather than a hallway or a draught, and set up day and night schedules with you at handover.

  • Up to eight zones on Advance
  • Each zone at its own temperature, or off
  • Day and night zoning for living areas and bedrooms

How we zone a home

Also from ActronAir

The right ActronAir system for the job

Advance is the premium option, not the only one. Where the home, the budget or the room calls for something different, we install these too.

ActronAir also makes the Aspire ducted range and the Nexus Touch controller. Ask us which suits your home; we quote from the current ActronAir range and explain what changes between the options.

Our relationship with ActronAir

Factory-trained ActronAir dealers who buy direct

We are factory-trained dealers for ActronAir and purchase equipment directly from the manufacturer. That is not a badge on a van. It means dedicated account management, direct technical support, ongoing product training and warranty support from ActronAir itself.

For you it means one phone number. If anything ever needs attention on a ActronAir system we installed, you come back to us and we work with the manufacturer on your behalf. You are never left between a retailer and a helpline.

Being close to the manufacturer matters most on a premium ducted system, because the design tools, the commissioning settings and the controller configuration all come from ActronAir's own training.

  • Factory-trained on the current ActronAir range
  • Equipment purchased directly from ActronAir
  • Dedicated account management and technical support
  • Warranty support handled through us
Proudly installing ActronAir

Dealer relationship confirmed by Macedon Ranges Gas & Air. We also install, service and repair all major heating and cooling brands.

Two warranties, clearly separated

What ActronAir covers, and what we cover

The equipment carries the manufacturer's warranty. The installation carries ours. They are different things, and your quote and paperwork name both.

ActronAir manufacturer warranty

The equipment carries ActronAir's manufacturer warranty

ActronAir backs its residential systems with a manufacturer warranty on the equipment. The current terms, period and conditions are set by ActronAir and change from time to time, so we confirm them in writing on your quote rather than summarising them here.

  • Applies to the ActronAir equipment
  • Administered by ActronAir; we handle the claim for you
  • Current terms confirmed on your written quote

Specific warranty periods are not stated here until confirmed against ActronAir's current published terms.

Macedon Ranges Gas & Air

9 Year Labour & Workmanship Warranty

It applies to the installation work our own team does. Equipment is covered by the manufacturer's warranty, repairs and servicing carry their own workmanship warranty, and pre-existing or reused components are not covered by the nine years.

  • Covers the installation workmanship of our own in-house team
  • Separate from, and in addition to, the ActronAir equipment warranty
  • Backed by a local team that is still here in year nine

Why our installations perform

What an ActronAir installation by us includes

What a properly designed and installed system includes, and what our quote is built around.

  • Sized for your home, not a rule of thumb

    We size heating and cooling from the home: floor area, ceiling heights, insulation, glazing, orientation and how the rooms are used. An oversized unit short-cycles and an undersized one runs flat out on the coldest and hottest days, which is exactly when you need it.

  • New, correctly insulated ductwork on every ducted reverse cycle installation

    Ducted systems live or die by the ducts. A new ducted reverse cycle installation gets new ductwork, sized for the system's airflow, insulated to the current standard, sealed at every joint and supported so it does not sag or kink in the roof. We do not reuse old gas-heating ductwork for a new ducted reverse cycle system. When a gas ducted heater is replaced like for like, the existing ducts can stay where we have inspected them and they are suitable.

  • Return air and outlets placed for even comfort

    Outlet positions, return-air size and location decide whether the back bedrooms are as comfortable as the living room. We design outlet placement and return air for the floor plan and confirm it with you before installation day.

  • Zoning and sensors where they help

    Zoning lets you heat or cool the rooms you are using. Where a system is zoned we set the zones around how the home is lived in, and place temperature sensors where they read the room rather than a hallway or a draught.

Questions we get asked

Why do you recommend ActronAir for ducted systems?

ActronAir is an Australian manufacturer whose ducted systems are designed for Australian conditions, with zoning and control options that suit family homes. We are factory-trained dealers for ActronAir and purchase directly from the manufacturer, so we know the equipment and can support it.

Is ActronAir suitable for Macedon Ranges winters?

Yes. Sized correctly for the home's heat load, ActronAir ducted systems heat efficiently on frosty Ranges mornings. The sizing and the ductwork are what decide the result.

Do you service ActronAir systems you did not install?

Yes. We service and repair ActronAir ducted and split systems regardless of who installed them.

Get in touch

Request a written quote for an ActronAir system

Tell us about the home and what you want it to do. We assess, design and quote in writing, and explain what changes between the options.

Prefer to talk? Call 1300 369 400, monday to friday 8:00am to 5:00pm, Saturday 9:00am to 1:00pm.

Photos of the unit, model plates, fault lights, house plans or compliance documents (JPG, PNG, HEIC, WebP or PDF) all help us quote accurately.