Gisborne
Gas Ducted Heating Service and Repair in Gisborne, New Gisborne and Gisborne South
Gisborne's established streets are full of gas ducted heaters from the 1990s and 2000s, and the newer estates have younger units that still need a licensed service. We service, safety-check and repair every major brand across Gisborne, New Gisborne and Gisborne South, and we say plainly when a heater is past repairing.
- Brivis, Rinnai, Braemar, Bonaire and every other major brand serviced and repaired
- Heat exchanger inspection and carbon monoxide safety check on every service
- Gisborne, New Gisborne and Gisborne South covered by our own licensed technicians
- Straight advice on replacement when a heater has done its winters
Gas ducted heating in Gisborne
A gas ducted heater in Gisborne does a long season’s work, and the ones that keep doing it are the ones that get a proper service by a licensed technician every year or two, with the heat exchanger inspected and the carbon monoxide check done, and a prompt repair when something goes in the middle of winter. Our technicians are our own licensed employees, factory trained on Brivis and Rinnai and experienced with Braemar, Bonaire and every other major brand.
What a service covers
The heat exchanger inspection and the carbon monoxide safety checks come first, because they are the part of the service that protects the household. The burner and ignition, gas pressure, flue, fan and motor, filter, thermostat and controller and electrical connections follow, then a full run through the heating cycle with the outlet temperature measured and a written report of what we found. Parts are quoted before they are fitted. The main service page covers the process in full.
Repairs across Gisborne
Tell us the symptom and any error code when you book and the technician arrives with the likely parts. The Gisborne repairs we do most are ignition and flame-sensing faults, fan motors and capacitors, control boards, thermostats and, on the larger homes, zone dampers and duct faults that leave half the house cold while the heater runs flat out. Our guides on a gas heater that is not working and the Brivis and Rinnai error codes cover what you can check first.
When it is time to replace
We fix heaters that are worth fixing and say so when they are not. A cracked heat exchanger, or a heater that needs several major parts at once, is a replacement, and in Gisborne’s 1990s and 2000s homes that is a conversation we have often. The Gisborne gas heater replacement page sets out a like-for-like heater, a Braemar Dominator direct replacement and the ducted reverse cycle conversion under the VEU program, and our guide on repairing or replacing a gas heater explains how we decide.
Local knowledge
What we see in Gisborne
Frosty winters, long heating hours
Gisborne is a little milder than Woodend and Kyneton but still has cold, frosty winters, so a heater here runs long hours from May to September. That wears fans, igniters and heat exchangers faster than a Melbourne heater, and it is why a service before winter is the booking that avoids the July breakdown.
Heaters from the 1990s and 2000s
Gisborne and New Gisborne grew strongly through the 1990s and 2000s and most of those homes were built with a gas ducted heater. Many are now at the age where the service is as much a safety inspection as a tune, and where the honest answer to a big repair quote is sometimes a replacement.
Acreage homes and long duct runs
Larger homes towards Gisborne South and Bullengarook often have longer duct runs and more than one zone. When the far rooms never warm up the fault is often in the ducts or the zoning rather than the heater, and we check the roof rather than replace parts on guesswork.
Heater and cooler due together
In the established streets the gas heater and the evaporative cooler are often the same age. When the heater is finished, the options are a like-for-like gas heater, a Braemar Dominator direct replacement, or a ducted reverse cycle conversion under the VEU program, and the Gisborne replacement and VEU pages set them out.
Gisborne, New Gisborne and Gisborne South
We regularly service Gisborne, New Gisborne and Gisborne South, so a pre-winter service is easy to fit in and a breakdown in a cold snap does not sit at the bottom of a long list.
What happens when you book
From your call to a working system
We aim to get a local technician to you as quickly as possible, often same or next day where availability allows.
You contact us
Call 1300 369 400 or send the form with what the system is doing.
We book it in
You get a confirmation, then arrival-time information the day before.
Technician on the way
A text when your local technician is heading to you.
Diagnosed properly
One of our own in-house technicians finds the actual fault, not the first symptom.
Fixed on the spot where practical
We carry a broad range of common parts and aim to repair the fault there and then where practical.
Options explained
If the fix is bigger, we explain the options and the price before any work goes ahead.
Factory-trained dealers
Trained by the manufacturers, buying direct
We are factory-trained dealers for ActronAir, Brivis and Rinnai and purchase equipment directly from these manufacturers.
We also install, service and repair all major heating and cooling brands.
Gas ducted heating in Gisborne: your questions
What does a Gisborne gas ducted heating service include?
Heat exchanger inspection, carbon monoxide safety checks, burner and ignition check, gas pressure check, flue check, fan and motor check, filter clean or replacement, thermostat and controller test, electrical connection check, a full run through the heating cycle and a written report. Parts are quoted before we fit them.
How often should my heater be serviced?
Every two years at least, and every year on an older heater or one that runs hard through a Gisborne winter. The carbon monoxide check is the reason not to stretch it.
The heater runs but the back bedrooms stay cold.
On the larger Gisborne homes that is usually a duct or zoning problem: a crushed or disconnected run, insulation that has broken down, or a zone damper that has failed. We check the ducts in the roof before recommending anything, because a new heater will not fix a duct fault.
Is a twenty year old Gisborne heater worth repairing?
For a fan, board, sensor or igniter on a heater with a sound heat exchanger, often yes. For a cracked heat exchanger or several major parts at once, no, and we tell you which before you commit. Our guide on repairing or replacing a gas heater explains the reasoning.
Can you service the evaporative cooler on the same visit?
Yes. Many Gisborne households book the heater service and safety check with the cooler clean in one visit before the seasons turn.
Get in touch
Book a Service in Gisborne
Prefer to talk? Call 1300 369 400, monday to friday 8:00am to 5:00pm, Saturday 9:00am to 1:00pm.


