Evaporative Cooling Service in Sunbury
A deep foaming clean, a proper water-system check and a full function test by our own technicians.
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This week's website offer ends Monday 5:00 am, Melbourne time.
Prefer to talk? 1300 369 400
- Fully in-house technicians
- Experienced across all major evaporative brands
- Thorough clean and full function test
- Real footage from our own services
Real footage
See what a proper evaporative service looks like
Real footage from evaporative services completed by our team in Sunbury. Foam, clean, rinse, test.
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1 Foam
The foaming solution goes into the tank and pad frame, where the build-up sits.
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2 Clean
The inside of the cooler is cleaned by hand, corners and tank included.
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3 Rinse
Everything is rinsed through and the dirty water is flushed out of the unit.
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4 Test
The finished cooler is run with water flowing over the pads and checked before we leave.
More than an inspection
A proper evaporative service, not just a quick check
A lot of "services" are a look, a hose over the pads and a tick on a form. Ours is a physical clean of the cooler followed by the checks that decide whether it will actually cool your house in January.
A deep foaming clean, not a hose-down
Most services stop at spraying the pads. We apply a foaming cleaning solution to the pads and the relevant internal areas of the cooler, work it through, and rinse it out. That is what lifts the dirt and debris that a quick rinse leaves behind.
The water system is checked, not glanced at
Pump, float valve, drain valve, solenoid, water lines and bleed rate. These are the parts that fail in January, and they are checked and adjusted while the unit is open.
Airflow and operation are tested
Fan modes and speeds, accessible ducting, airflow at the outlets and water distribution across every pad, finished with a full function test so the cooler leaves our hands running the way it should.
Filtrex treatment included
A Filtrex cleaning treatment is applied as part of the service process once the pads and tank are clean.
Everything in the service
What's included, in full
Cleaning
- Deep foaming clean of the pads and relevant internal areas
- Clean filter pads of dust, dirt and debris
- Clean the internal water tank
- Clear debris from the unit
- Check water distribution across the filter pads
Water system
- Check water pump operation and clear debris
- Inspect drain valve for correct operation and leaks
- Check float valve for correct water level where applicable
- Inspect solenoid valve operation
- Test water line and drain pipe for leaks
- Adjust bleed-rate settings where applicable
Airflow and system operation
- Test fan modes and set speeds correctly
- Inspect accessible ducting for condition and airflow
- Check outlets for airflow
- Check water distribution
- Perform a full function test
Roof and drainage
- Inspect roof flashings around the cooler
- Clear relevant debris
- Inspect visible water and drainage components
Some components can only be inspected where access allows. Anything that needs a part, such as a pad set or a pump, is quoted before we fit it, never added to the bill.
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Book for $279Brands we service
Experienced across all major evaporative cooling brands
Our technicians service and repair these evaporative coolers week in, week out. If your brand is not listed, ask: we can usually help.
Brands shown are serviced by our own technicians. Dealer relationships are stated only where they apply.
Plain answers
Why an evaporative cooler needs a proper service
Dirt and debris build up over a year
A cooler sits on the roof through autumn and winter collecting dust, leaves and grit in the pads, the tank and the frame. That build-up blocks airflow and stops the pads wetting evenly, which is why a cooler that ran well last summer can feel weak this year.
Pads have a working life
Cooling pads wear, clog with minerals and go hard. We check their condition properly and tell you honestly whether they will do another summer or whether a new set is the better money.
The water system is where most faults start
Pumps that stop lifting water, float valves that stick, drain valves that leak and bleed rates that were never set. Each one shows up as a cooler that runs but does not cool, or a roof that stays wet.
Airflow is the whole point
Fan speeds, ducting condition and outlet airflow decide how much cool air reaches the rooms. We test it rather than assume it.
Smells at start-up
A musty smell on the first hot day is usually stale water and a build-up on the pads after months of sitting. A proper clean of the tank and pads deals with the cause rather than masking it.
Ready before the heat, not during it
The first hot week is when every cooler in the district gets switched on and the breakdown calls start. A spring service picks up the obvious problems while there is still time to fix them without a wait.
Local knowledge
Evaporative cooling in Sunbury
Evaporative cooling suits Sunbury. The summers bring plenty of hot, dry days, which is the weather an evaporative cooler is built for, and a well maintained unit will cool a whole house for a fraction of the running cost of refrigerated air. The catch is the word maintained. A cooler is a wet appliance that lives on a roof: water sits in a tank, is pumped over pads and evaporates into the air that flows through the house. Between seasons that water goes stale, minerals build up on the pads, dust settles in the tank and the small rubber parts dry out. An annual service puts all of that right, and because we are based in Sunbury it is one of the easiest bookings we take.
Repairs and diagnostics
If the cooler has already stopped, or is showing a fault, tell us the symptom when you book and we will send a technician with the likely parts. The Sunbury repairs we do most are pumps that have stopped lifting water, floats and dump valves that stick, controllers that will not respond, and fan motors and capacitors on older units. We fix coolers that are worth fixing. When a unit has a cracked cabinet, a leaking tank or a control board nobody supports any more, we say so and point you to the Sunbury changeover page instead of charging for repairs that will not hold.
Timing
Book a service in September or October. The coolers that have been serviced before the first proper heat arrives are the ones that run all summer without a call-out. If it is already hot and the cooler is already struggling, book a repair and we will get to you as fast as the season allows; being based here helps.
Coolers here work hard
Sunbury gets plenty of hot, dry days each summer, which is exactly the weather an evaporative cooler is built for. It also means the pads, pump and water system do a lot of hours, so a proper clean every year, rather than every second year, is what keeps a Sunbury cooler cooling.
The faults we see most
Across the Sunbury coolers we service the same handful of faults come up again and again: pumps that have stopped lifting water, floats and dump valves that stick, tired pads and controllers that have stopped talking to the unit. Most are worth fixing; some are not, and we tell you which.
Two storey homes are no problem
Sunbury has a lot of double storey homes. Roof access on a two storey house takes the right ladders and safety equipment, which our technicians bring as standard. Tell us what you have when you book and our office confirms the details with you.
Book before the first hot week
The first hot week of the season is when every cooler in the district is switched on at once and the breakdown calls start. A spring service is the single best way to avoid being in that queue.
Our home base. We are based in Sunbury, so service calls here are often the first or last job of a technician's day and we can usually be flexible on times. Diggers Rest, Bulla, Toolern Vale and Clarkefield are covered from the same depot.
Why people book us
The safer choice for your cooler
Our own technicians, every time
A fully in-house team. Nobody is subcontracted, so the person on your roof is one of ours and answers to us.
Evaporative is core work, not a sideline
Brivis, Braemar, Bonaire, Coolair and Breezair coolers come through our books every week of the season, so the faults and the fixes are familiar.
Based in Sunbury
Our depot is here, so Sunbury jobs fit around the start or end of a technician's day.
No surprises on the day
The service price is confirmed when the booking is confirmed. Anything extra, such as a pad set or a pump, is quoted before it is done, never added to the bill.
Factory-trained dealers
Trained by the manufacturers, buying direct
We are factory-trained dealers for ActronAir, Brivis and Rinnai and purchase equipment directly from these manufacturers.
Ready to book?
Ready to book your evaporative cooling service?
$279 website offer ends in
This week's website offer ends Monday 5:00 am, Melbourne time.
This is a booking request. Our team confirms the day and time with you.
Get in touch
Send your booking request
Tell us where you are and anything we should know about the cooler. Our team confirms the appointment with you.
Prefer to talk? Call 1300 369 400, monday to friday 8:00am to 5:00pm, Saturday 9:00am to 1:00pm.
What happens next
Evaporative cooling service in Sunbury: your questions
What does an evaporative cooling service include?
We drain and clean the tank, inspect and clean the cooling pads or quote replacements if they are past it, check the pump, float valve and drain or dump valve, check water distribution across the pads, test the fan and motor, check the electrical connections and controller, run the unit through a full cycle and give you a written note of anything that will need attention.
My cooler runs but the house is not getting cool. Is that a repair?
Usually it is dry or blocked pads, a pump that is not lifting water or a float that is not filling the tank, and all three are fixed on a service or repair visit. On a hot Sunbury afternoon an undersized or very old unit can also simply be at its limit, and if that is what we find we will say so rather than keep charging you for visits.
Why does my cooler smell when it starts?
Stale water or a build-up on the pads after the unit has sat over winter. The service cleans the tank and pads and checks that the drain valve is actually emptying the unit between uses. If the smell comes back after a service, the pads are generally due for replacement.
Do you carry parts?
We carry the common parts for Brivis, Braemar and Bonaire coolers, including pumps, floats and pad sets for the popular models, so many Sunbury repairs are finished on the first visit. If a part has to be ordered, we tell you the price and lead time before you commit.
Can you service my gas ducted heater on the same visit?
Yes, and many Sunbury customers book both together. The heater gets its service and safety check and the cooler gets its clean, in one visit.